Types of cookies used
- Necessary for site core features and security
- Support analytics to improve user experience
- Enable user preferences and tailored content
- Support non-essential, convenience features
Privacy policy overview and practices
How we handle personal information and your rights
Introduction to our policy
This privacy policy explains how we collect, use, store, and protect your personal details when you access or interact with drovanelix.com. It reflects our commitment to safeguarding your information and complying with Australian privacy requirements.
You are encouraged to read this page carefully. By using our site, you acknowledge and consent to these practices relating to your data and privacy rights.
What data we collect and why
We gather details you provide and information generated automatically. Data collection is limited to what is necessary for site operation, analysis, and user communications.
Personal data you provide directly
- Your name, contact details, and form responses when you reach out
- Your messages, requests, and survey responses provided on the site
- Feedback, suggestions, or interaction preferences you share with us
- Any information included in email or direct communication with us
- Volunteer demographic details if you choose to participate in research
Automatically collected information
- Page visits, navigation paths, and time spent on our site
- Browser type, device model, and operating system data
- Referral sources such as links from other websites
- Anonymised IP address data for security and analytics
- Cookie and tracking technology preferences
How we use your personal information
Collected information helps us communicate, improve our service, ensure security, and deliver relevant site content efficiently.
- To respond to user requests and provide site updates
- To personalise your site experience where possible
- To maintain technical security of the website
- To analyse site usage for improvement
- To comply with legal or regulatory obligations
- For anonymised research and reporting purposes
- To contact you regarding important policy changes
Our commitment: We value trust and transparency in all privacy matters. Our practices are designed to protect your rights and meet the highest data protection standards in Australia.
When data may be shared
We may share necessary information with trusted service providers or as required by law. Data is never sold or used for third-party promotions.
Third-party service providers
Trusted technology partners may have limited access to essential data only for site maintenance, hosting, analytics, or email delivery.
Legal disclosures and compliance
We may disclose your information to comply with legal requests or government directions.
Anonymous data for statistics
Aggregated, non-identifiable information is used for service improvements and reporting only.
Your privacy rights
As an Australian user, you have rights regarding your personal data under the Privacy Act, including access, correction, deletion, and objection.
- Request access to view your personal information
- Request correction of inaccurate or missing data
- Request deletion of personal details we hold
- Request export of personal data in machine-readable format
- Object to how your data is used or shared
- Request restriction of how we process your data
If you would like to use your rights or have concerns about data privacy, please contact us using the details provided below.
How your data is protected
We use technical and organisational measures to ensure your data remains safe, confidential, and protected against misuse or loss.
Technical safeguards
- Secure web servers and encrypted data transmission
- Regular security patches and vulnerability checks
- Role-based access controls for team members
- System monitoring and alerts for unusual activity
Organisational safeguards
- Staff training on privacy and data security
- Internal access and usage policies for personal data
- Routine privacy checks and compliance reviews
- Clear protocols for incident response
How long we keep your data
Personal information is kept only as long as needed for the purpose, or as required by law or regulation.
- Kept for as long as your account is active
- Used only for ongoing service or reporting
- Retained to resolve user queries and feedback
- Held to comply with legal documentation rules
- Only maintained if you provide direct consent
We review stored data regularly and securely remove unnecessary information.
International data transfers
If transferred outside Australia, data is protected under strict contractual and legal safeguards to preserve your rights.
- Safeguards through standard legal clauses
- Only with trusted, compliant partners
- Transparent disclosure of transfer purposes
- Your explicit consent for cross-border transfers
Managing cookies and trackers
Cookies help personalise and secure your use of the site. You can control your cookie preferences anytime. For more details, see our Cookie Policy.
Adjust your browser or use our settings to manage cookies.
Changes to our privacy policy
Major changes will be highlighted and users notified as appropriate. The date of the latest revision is always displayed at the top of this policy.
- Notice on our landing page
- Direct email for registered accounts
- Site-wide banner or pop-up
- Updated links in the site footer
Please review this page regularly for updates.
Contacting us about privacy
Questions or requests? Reach our privacy team by the methods below.
Drovanelix
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61 7 7639 0874
Email: content@drovanelix.com
Last reviewed 6 April 2026
In effect as of 6 April 2026